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Is your office phone system past its time?
Covered in the Network Assessment
If the box on the wall is older than your newest employee's car, parts and support are getting hard to find. We tell you what you have, what it costs to keep, and what to ask your phone provider for.
Signs it is time
Nobody can change it
Adding a person or changing the greeting means calling someone who charges by the visit.
Calls ring in one place only
Staff cannot pick up from home or a mobile phone, so calls wait for whoever is at the desk.
After hours means voicemail
Callers who reach a recording often call the next office on their list.
The maker has stopped supporting it
When it fails, the fix depends on finding used parts.
What we do
Identify the system
Make, model, age and whether it is still supported.
Map your numbers
Every number, where it rings, and what happens when nobody answers.
Write the list for your provider
What to keep, what to drop and what to ask for, in plain language.
Stay through the change
We work with your phone provider so numbers keep ringing on the day.
You do not have to wait for new phones
An AI receptionist answers on the number you already have, day and night. Many offices start there and plan the phone system change afterwards.
Common questions
Do you sell phone systems?
No. We tell you what you have and what to ask for, and we work with your phone provider. That keeps our advice independent.
Do I have to replace my phones to get an AI receptionist?
No. The AI receptionist works with the phone number you already have.
Will my office lose calls during a phone system change?
A planned change should not drop calls. We map every number and where it rings before anything moves.
What does this cost?
The phone system review is part of the Network Assessment, which is included free with an AI receptionist or $295 on its own.