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Big-company phone experience, for the small office
What's In Your Network exists because small offices deserve the same care with their phones that large organizations pay teams for.
Rodrigue Dossouvi
Founder. Germantown, Maryland.
I have spent over 22 years building, testing and upgrading phone systems for large organizations in government and finance. In those places, a missed call or a dead line is treated as a real failure, and there is a team whose whole job is to prevent it.
A ten-person office has the same kinds of lines and equipment, and usually nobody watching them. Calls go to voicemail after five. A fax line is still on the bill from 2012. The phone system has not had an update in years.
So I do two things for small offices. I find out what they actually have, and I make sure every call gets answered, with an AI receptionist built and run by my company, CallDirector AI.
How I work
Look before recommending
Every conversation starts with what you have now. No one gets a proposal before that.
Keep what works
Most offices keep their phone number and phone service. I only suggest changing what is costing you calls or money.
Plain language
You should understand everything on your own phone bill and in anything I send you.
Careful with safety lines
Alarm, elevator and door-entry lines get a specialist review before anyone touches them.